Contact 12SSL â
Need help with SSL certificates, AutoSSL deployment, validation, or installation? You can reach 12SSL through the channels below.
Company â
- Company
- Kyuudai Co., Ltd.
- Address
- 8F, Hankyu Senri Chuo Building
1-4-1 Shinsenri Higashi-machi
Toyonaka-shi, Osaka, Japan - Telephone
- +81 6 7878 5607
- support@12ssl.com
- Support Hours
- JST Monday - Friday, 9:00 - 24:00
- Typical Response
- We usually respond within 5 hours on workdays.
Support â
For order-specific questions, certificate validation, installation help, or billing issues, please open a support ticket from the client portal.
Log in to your 12SSL client account and submit a ticket. This helps us verify your order and provide faster support.
Knowledge Base â
Many common SSL validation, installation, and AutoSSL deployment questions are covered in the Knowledge Base.
Frequently Asked Questions â
What is an SSL certificate?
An SSL certificate authenticates a website and enables encrypted HTTPS connections between browsers and servers.
How do I get my certificate after placing an order?
After your order is configured and domain validation is complete, you can download the certificate from your client area.
Could you install the certificate for me?
Yes, we provide basic installation and verification services free of charge once per order. For special requests, additional service fees may apply.